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Terms and Conditions |
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1. |
All bookings are subject to these Terms and Conditions of Hire. By signing the Agreement and/or paying the reservation fee, you are entering into a contract with Simon Mawby (trading as Fat Sound Disco & Karaoke), acting as an Employment Agent for the reservation of the Artiste named in the Agreement, and are agreeing to be bound by these Terms and Conditions. The Agreement also forms a contract between you and the Artiste, subject to the Terms & Conditions stated here.
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2. |
The fee, and all the relevant details for the event are stated in your initial Quote. These were the details given at the time of the booking enquiry. The onus is on the booking party to inform us urgently if there are any errors.
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3. |
A booking is only confirmed by Fat Sound Disco & Karaoke (hereinafter The Company) once The Company has received the reservation fee, as quoted in the booking information, which is sent following your booking enquiry, together with the returned Agreement, signed by the Client. Until such time as this condition has been met, the booking will be treated as an enquiry only and Fat Sound Disco & Karaoke reserves the right to accept an alternative booking for the Artiste without notification.
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4. |
The Artiste named on the Hire Agreement will be holding this date exclusively for you from the agreement date, and therefore they will continue to turn away all other work for this event which is booked for the date specified. The potential loss of work to the Artiste is real and tangible, and so cancellation fees will be charged.
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5. |
The terms of this Agreement do not allow for cancellation other than by mutual consent of all parties and must be made and confirmed in writing. The Company will charge the following fees should a cancellation occur:
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Within 14 days of the event |
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100% of the Total Fee |
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Within 30 days of the event. |
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50% of the Total Fee |
| c. |
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Within 60 days of the event. |
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25% of the Total Fee |
The reservation fee will not be returned under any circumstances. Cancellations are not accepted by e-mail or telephone, only in writing. Once we have received your notice of cancellation, we will confirm this to you via return email or letter. If you do not receive this email or letter within 48 hours, do not assume that your event has been cancelled.
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6. |
The balance of the Total Fee (less any reservation fee and other payments made) must be made a minimum of 14 days prior to the event date, by any means listed at http://www.fatsound.co.uk/payment or, only if agreed by The Company in advance, can also be made in CASH to the Artiste on the day of performance before any entertainment is due to begin.
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7. |
It is The Clients' legal responsibility to comply with and ensure that current Health & Safety regulations are in place and any place of performance is fit for the use intended. A safe electrical supply must be provided. All outside situations (Marquees/Outbuildings) must be dry, undercover, made safe for electrical use and insulated from the ground.
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8. |
Smoke machines can only be used with the consent of the venue management.
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9. |
A minimum clear floor space is required of 3 metres x 2 metres with a head height of 3 metres. A minimum of 2 x 13 amp power sockets must be available within 5 metres of the set up area. If other additional entertainment is booked, adequate floor space must be available for all the performers and changing facilities provided if required.
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10. |
A minimum of 1hour is required for rigging and a further hour to dismantle and load the equipment into our vehicle.
This is based on a ground floor setup where the vehicle can be parked close by for loading/unloading, and this must
be taken into account when planning any arrangements. An upstairs venue and/or a long haul between vehicle and setup point
can add considerably more time required and must be disclosed in advance, as the extra time will also be chargeable.
Any delayed set up time and subsequent delayed start time due to the overrun of any prior proceedings, or of situations outside of our control, will not warrant any extension of the stated finishing time or any fee reduction. Such situations may include, but are not limited to, poor access, room clearing and dancefloor preparation.
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11. |
If, for whatever reason, it becomes known prior to the date of your event that Fat Sound Disco & Karaoke cannot attend your function, a suitable replacement will be sourced if possible, with Fat Sound Disco & Karaoke covering any additional costs. If in the unlikely event that this is not possible, then all fees paid will be returned to the booking party. No further compensation will be paid to the booking party in this event. The liability of The Company to perform said services is subject to proven detention by sickness, accidents or any other actions not under its control including, but not limited to, severe weather conditions or other "acts of God".
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12. |
The Client realises that whilst we have excellent DJ backup in place, and every reasonable safeguard is assured, the breakdown of any electrical equipment can be an unavoidable occurence and is often outside of our control. We will however make every reasonable effort to rectify the situation. In the extremely unlikely occurence of a non-performance, or if a total failure occurs, The Client will be refunded in full. In this situation, this will be the full extent of our liability.
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13. |
The Client is responsible for the conduct of all persons attending the event whether those persons are invited or not.
We do not take any responsibility for controlling rowdy behaviour, or ejecting unwanted persons from the venue.
The Company and it's DJ's have the right to perform in a safe environment. We reserve the right to terminate
the performance should any physical/verbal abuse, or intimidating actions be made to the DJ, Venue, Staff or any of those
persons present at the event. Under these circumstances no refund will be given. The Company and it's DJ's
also reserve the right to terminate the performance should our equipments' safety be compromised in any way.
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14. |
The Client will be responsible for any damage, normal wear and tear excluded, to equipment
(sound/lighting/music equipment) caused by anyone in attendance at the event during the contracted
time period, including the time allowed for setting up and packing away. The full cost of any repair
and/or replacement required will be charged to The Client who will be advised of any damage as soon as it is possible.
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15. |
No other persons or performers may touch or use any of the equipment provided other than by prior consent of the Artiste.
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16. |
Payment to The Company will be as stated for the agreed appearance times. Any additional changes to times
must be agreed in writing by both parties and subject to any possible increase or decrease of cost.
If performance time is requested in excess of that agreed, this will be at the discretion of the Artiste and subject to
additional fees charged at £25 per half hour. Additional time must be agreed and paid for no later than 20 minutes before the booked finish time
Any additional fees must be paid to the Artiste in cash, in advance of the extra services being performed.
All requests for additional playing time must be cleared with the Venue management team beforehand.
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17. |
If a booking has been confirmed and The Company attends the function to find another service provider has been booked by you, the promoter(s) or any other persons then the full fee shall be payable as per the agreement.
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18. |
The Company will ensure that all equipment used will have been tested for electrical safety. The Company is not responsible for any damage caused to the room or building where the services are provided and is not responsible for any power outages.
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19. |
The Company agree to conduct themselves in a sober and proper manner and respond to the reasonable wishes of the booking representative as to volume level of PA equipment, locating of equipment or other matters concerning people's enjoyment of the event.
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20. |
The Company is not responsible for obtaining any licence that may be required to stage the event. The booking representative shall ensure that any such licences are obtained at least 31 days prior to the event. If they are unable to obtain this and need to cancel the event, please refer to the point 2 above. A PPL Licence is required if persons attending your event are being charged an entrance fee. Therefore a licence is not required for private parties such as weddings & Birthday celebrations.
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21. |
The Company, at their discretion, reserves the right to discontinue all or part of equipment usage if the power provided is not capable of operating the equipment without risk of damage to the equipment, Company or the public, or if the working environment constitutes a health and safety risk. If applicable, the customer agrees to furnish a facility that completely covers The Company's equipment from direct sunlight and rain. If service must be discontinued for any of the aforementioned reasons, no refunds will be awarded.
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22. |
In the case of mechanical failure, resulting in non fulfilment any of the services Fat Sound Disco & Karaoke supply, refunds will be limited to the amount paid for this service and no further compensation can be claimed.
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23. |
Free consultations offered within a 20 mile radius of ST4 postcode area, if travelling is required by Fat Sound Disco & Karaoke, The Company reserves the right to charge to cover expenses.
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24. |
The Company may take photographs before or during events, and these may be published for promotional reasons and/or published on its website, all copyright is held by Fat Sound Disco & Karaoke, and we may use pictures showing peoples faces, if you do not agree to this, you must let The Company know prior to your event.
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25. |
The Company operates a complaints procedure, complaints should be in writing only, and addressed to Mr S R Mawby through the contact page of this site.
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26. |
An emailed confirmation of the booking by The Company, following payment of the retainer fee by the booking party representative, or where The Company has agreed to accept the full fee on the date of the event, is deemed
as acceptance by the client of both the terms and conditions set out herein, and the contractual agreement sent
to the client as an attachment with the initial quote. This applies regardless of whether or not the contractual agreement is actually
signed and returned as instructed.
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27. |
Errors and Omissions Excluded
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